This policy explains how yowstogel handles the information connected to your account — from how data is collected when you log in, to how it is stored and when you can ask us to change it. Every practice described here applies where local law and eligible regions permit access to our platform.
Account data handled with care
GoPay, ShopeePay, LinkAja transaction records secured
Your right to review and correct
Contact support to raise any data question
POLICY POSTURE
How We Approach Your Personal Data
When you open an account with us, certain information is necessary for that account to function — your registered contact details, your session history, and the payment methods you connect, such as GoPay, ShopeePay, or LinkAja. We collect only what is needed to run the account, process your transactions, and respond when you contact support. We do not sell your personal data to third parties. Information shared with payment processors is limited to what those processors need to complete a transaction you have initiated. Your wallet connection — whether through GoPay, ShopeePay, or LinkAja — is handled through the payment provider's own security layer; we receive only the confirmation status and the transaction reference, not your full wallet credentials. Cookies and session data help us keep your account accessible across devices without asking you to re-enter credentials every time. You can adjust cookie preferences through your browser settings; doing so may affect certain account features. Data we hold about you is kept for as long as your account remains active or as required by applicable local law. If you close your account, we follow the retention schedule set out under the rules of the jurisdiction where your account was opened.
GoPay
ShopeePay
LinkAja
Account session data
Browser cookie controls
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every digital interaction falls under this policy. The four areas below clarify where our obligations begin and end, so you know exactly where to direct questions about your data.
Account Access
Any data generated when you log in, update your profile, or change your registered contact details falls inside this policy. We hold that data and you can ask us to review or correct it through our support channel at any time.
Transactions
When you initiate a deposit or withdrawal using GoPay, ShopeePay, or LinkAja, the transaction record is tied to your account. We store the reference and status; the payment provider stores the full payment detail under their own separate policy.
Site Content
Pages you browse on yowstogel — game lobbies, account settings, support pages — may generate session logs. Those logs are used for security and performance; they are not shared for marketing purposes and are not linked to third-party advertising networks.
Third-Party Services
Links or embedded services pointing away from yowstogel are not covered here. Once you leave our domain, the privacy policy of that third party applies. We have no control over how external services handle your information after you leave.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
Your account data is not a black box. Several actions are available to you at any point while your account is active, and our support team is the direct route for anything that cannot be resolved through your account settings page. Start by checking the profile and account details section after you log in — most corrections to contact information, registered name, or payment method associations can be submitted directly from there. For anything more specific — such as a request to see a full record of what we hold, or a question about a particular transaction log — contact support with your account identifier and a description of what you need. We aim to respond to data-related queries through the same channel you used to reach us, so keep the conversation thread open.
Review Your Records
After logging in, the account settings page shows the personal details we hold. Check these periodically, especially after changing your registered GoPay or ShopeePay wallet, to confirm the records match your current information.
Correct Account Details
If a name, contact number, or wallet reference is recorded incorrectly, use the edit fields in your account profile or contact support directly. Corrections take effect on the account side once verified.
Raise a Data Question
Any question about what data we hold, why we hold it, or how long it is kept can be sent to our support team. Include your account reference so the team can locate the right record quickly and respond with specifics.
Request Support on Policy
If you disagree with how a piece of your data is being handled, contact us through the support route shown on yowstogel. We review each request against the rules of the eligible region where your account was opened.
REACH OUR TEAM
How to Contact Us About This Policy
For any privacy-related question — a correction request, a query about what data we hold, or a concern about how a transaction record appears in your account — these are the routes to reach the team directly.
Live Chat
Open the live chat widget from any page on yowstogel. Provide your account identifier and describe your data question. The team will confirm receipt and follow up in the same session where possible.
Email Support
Send a written request to the support email address shown in your account dashboard after login. Email is the recommended route for formal data review or correction requests, as it creates a written record for both sides.
Account Dashboard
For minor corrections — contact number, registered wallet such as GoPay or LinkAja — the account settings panel handles them without needing to contact support. Log in and use the edit fields shown in your profile section.
DATA HANDLING PRACTICES
How yowstogel Manages Data Across Your Account
The way we handle account data is shaped by what is necessary to run a working, accessible account — not by a desire to collect more than we need. Below are four specific areas that describe how we operate in practice.
Cookies and Session Continuity
Session cookies keep your account recognised across page loads and device switches. We do not use cookies to build advertising profiles. You can manage cookie behaviour in your browser settings; the current cookie state is shown in the cookie notice displayed on your first visit to yowstogel.
Account Security and Data Access
Access to your stored account data is restricted to the team members and systems that need it to process your session, your support request, or your transaction. We do not grant broad internal access to personal data outside these operational needs.
Retention and Deletion
Data tied to an active account is retained for as long as the account remains open, plus any period required under the rules applicable to your eligible region. When an account is closed, we follow the retention schedule that applies in the jurisdiction where the account was registered.
Policy Updates and Notification
When this policy changes in a material way, we update the version date shown at the top of this page. Continued use of your account after a policy update means you have seen the revised terms. Contact support if any change raises a specific question about your account data.
POLICY QUESTIONS
Common Questions About Your Privacy on yowstogel
These answers address the questions our support team receives most often about how account data is managed, stored, and accessed on yowstogel.
What personal data does yowstogel collect when I open an account?
We collect the information you provide during account registration — your contact details and identity verification fields — plus session data generated when you log in. Payment method data such as your GoPay or ShopeePay wallet reference is stored as a transaction record, not as full wallet credentials.
Does yowstogel share my data with third parties?
We do not sell your data. Information passed to payment processors like GoPay, ShopeePay, or LinkAja is limited to what they need to complete a transaction you initiated. Each processor handles that data under their own privacy terms, separate from ours.
How do I see or correct the personal data held on my account?
Log in and open the account settings page — the profile section shows the details we hold. Corrections to most fields can be submitted from there. For a broader data review or if a field is locked, contact support with your account reference and the specific detail you want to check or correct.
How long does yowstogel keep my account data after I close my account?
Retention after account closure follows the rules of the eligible region where your account was registered. We do not hold data beyond what local law requires. If you want to know the specific retention period that applies to your account, contact support and we will clarify based on your account's jurisdiction.
Can I ask yowstogel to delete my data?
Deletion requests can be submitted through our support channel. We review each request against the retention obligations that apply to your eligible region. Data required for legal or regulatory compliance cannot be deleted before the applicable retention period ends, but we will confirm what we can and cannot remove in response to your request.
What happens to my transaction records — GoPay deposits, LinkAja withdrawals — under this policy?
Transaction references and status records for GoPay, ShopeePay, and LinkAja activity are stored as part of your account history. You can see these in your account dashboard after login. The full payment detail sits with the payment provider under their separate policy; we hold only the confirmation and reference data.
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